Goodyear Auto Service

Tim Murphy 2 months ago

One of the only shops that had our tire in stock and I was able to get it changed late on a Sunday. Mike and Joe were extremely helpful and really went above and beyond to get us on our way.

Chris S 2 months ago

Great place, Great service and Great crew! Andrew is a very knowledgeable mechanic and hard worker. Joe is an awesome assistant manager, answered all questions and concerns about the used vehicle I purchased and if he didn’t know he found out! I will continue to use Goodyear in the future as a reliable mechanic.

Kate 3 months ago

My husband and I came in less than an hour before closing with a flat tire hours from home. Eddie Alvarez and Jose Cardoso immediately took us in with care and a high level of compassion for our situation. They replaced our flat tire in no time at all and saved the day. The kind of community and help in a time of need you could only wish for. Highly recommend this location of Goodyear, they have created a lifelong client out of me in this interaction alone. Thank you , thank you, thank you Eddie and Jose — star employees and humans!!!

Pamela Coelho 3 months ago

I have come to this location before and never had an issue until today. I scheduled an oil change 4 days in advance for 8:30am on Friday, June 12th at the North Dartmouth, MA location. I arrived a bit early and my car was taken in at 8:26am. After about 30mins, the technician Marco came out to show me my air filters and recommended they be changed which I declined and he also told me my tires would need replacing soon. Again I thanked him for letting me know but I would not be needing a quote today. He then goes back into the garage and another 35 min or so go by. Marco then comes back out to let me know "so, we don't have the oil filter in stock. I called another location a while ago but they still haven't brought it." At this point, I had been in the waiting area for over an hour. At NO point did he inform me of a missing part needed to complete the oil change. He had MULTIPLE opportunities to let me know, but instead chose to let me sit there for over an hour before telling me. I said "why are you only telling me this now? Had you told me as soon as I came in, l would have gladly rescheduled and come back on another day" Marco shrugged and replied "our inventory was off so I tho

Colleen Theresa 4 months ago

DON’T COME HERE FOR CAR SERVICES!!! The owner should be ashamed of the unprofessionalism of their employees! I can admit when I’m wrong. I was five minutes late to my appointment. That being said, I walked through the door said I was there for my appointment. The worker at the desk looked extremely confused and had no idea what I was talking about. He turned around, found the paper of my scheduled appointment and said he didn’t know if they had the tires in stock. Isn’t that the whole point of scheduling an appointment putting in your tire information to make sure that the stock is there for time of service? He spent more than 10 minutes pretending to look for the tires. I can see him through the glass door. He walked out. He said good news. We have the tires bad news. We don’t have enough time to do them. You can leave the car we’ll get it done for you by tomorrow. I told him I just drove over an hour and a half to get here after leaving work picking up my child to make the appointment granted I know I was five minutes late, but he had no source of compassion I asked for a refund because I booked the appointment online. He said he was unable to do so. I’ve had good experience thi